Interim Federal Health Program

Syrian Refugees

Eligibility Procedures - Letter from Medavie Blue Cross Jan 2016

PROCEDURES DURING THE TWO BUSINESS DAYS FOLLOWING ISSUANCE OF IFHP ELIGIBILITY

This document is only available to Association members.

Sign-in

Dec 22/2015 - The first of the Syrian Refugees began arriving last week in Toronto and Montreal. The majority of the refugees arriving before January 1, 2016 are privately sponsored. After January 1, government-assisted refugees (the majority of refugees) coming to Saskatchewan will initially settle in Moose Jaw, Prince Albert, Regina and Saskatoon. Over the coming months, many will be seeking health services in their communities and will require prescription drugs for various conditions. Under the Government’s plan, all Syrian Refugees, whether they are privately or publicly sponsored, will be eligible for health benefits under the Interim Federal Health Program (IFHP) which includes Prescription Drug coverage for up to one year. Prescription Drug Coverage through IFHP includes prescription medications and other products listed on the Saskatchewan Formulary. The IFHP mirrors what is on the Saskatchewan Formulary.

Please find below information that you can use to support your refugee and immigrant patients, or other patients who do not speak English as their first language.

 

Pharmacy Provider Information

  1. List of Registered Pharmacies (and other health care professionals) currently providing prescription drug services to eligible patients through Medavie Blue Cross
  2. Interim Federal Health Certificate of Eligibility (a sample) will confirm your refugee patient’s eligibility to receive federally funded prescription services.
  3. To become a Medavie Blue Cross Provider in the Interim Federal Health Program (IFHP)
  4. Information Handbook for Health Professionals  from Medavie Blue Cross provides detailed instructions on the Interim Federal Health Program for all health providers.

IFHP Changes Provider Bulletin

Important Information for all Interim Federal Health Program Providers Re: Changes to the Interim Federal Health Program
Effective April 1, 2016

This document is only available to Association members.

Sign-in

Interim Federal Health Certificate of Eligibility.pdf

pdf, 179.1kb

Download

Letter to Health System Partners from Sask Ministry of Health - Dec 17, 2015

pdf, 419.6kb

Download

General Information for Health Providers - Dec 17, 2015

pdf, 110.2kb

Download

Refugee Information Resources - Dec 17, 2015

pdf, 91kb

Download

Health System Q & A's - Dec 17, 2015

pdf, 231.6kb

Download

IFHP Information Sheet.pdf

pdf, 217.1kb

Download

IFHP Handbook.pdf

pdf, 9.4mb

Download

Translation Support

Translation Support

  1. Online tools of health information translations in multiple languages:

Medline Plus  offers health information pages, available in almost 50 languages that can been downloaded and printed off.

Health Information Translations  provides translated health information that can be provided to patients and has information regarding pregnancy, breastfeeding and infant care, among other broad topics. 

Pictogram Software  free software using pictures to communicate.

  1. App Support
  • “Health Symptoms Translator” (iPhone and Android) - helpful when gathering information from the patient, especially for OTC products and minor ailment prescribing.
  • “iHandy Translator” (iPhone) and Instant Translator (Android)- allows the pharmacist to type in sentences and convert them to the language that the patient can read for instructions.
  • “Google Translate” (iPhone and Android) translates languages and also has an audio translation option.
  1. Healthline Saskatchewan  Dial 811. Available 24 hours, translation in over 100 languages
  1. Please find comprehensive English/Arabic medical translation  documents below.

EnglishArabic medication assessment leaflet.pdf

pdf, 326.2kb

Download

EnglishArabic medication instruction leaflet.pdf

pdf, 345.7kb

Download

EnglishArabic prescribing consult leaflet.pdf

pdf, 417.1kb

Download

General Information about refugee patients coming to Canada:

General Information about refugee patients coming to Canada:

Government of Canada Refugee Information Page  includes the status and number of refugees coming to each province, the locations of providers for that province, and the services available (including translation services) each has.

 

 

Additional Support

Additional Support

·         Providing Pharmaceutical Care to Migrant Populations, 2015: Information and Guidelines for Pharmacists and the Pharmacy Workforce

·         Building a welcoming community: The role of pharmacists in improving health outcomes for immigrants and refugees  CPJ article

·         Welcoming Syrian Refugees – Resource for Pharmacists   resource page developed by the Canadian Pharmacy Association

·         Regina Open Door Society  and  Saskatoon Open Door Society  are non-profit organizations that provides settlement and integration services to refugees and immigrants.

·         Saskatchewan Association of Immigrant Settlement and Integration Agencies   provides newcomers access to professional development and opportunities to network, as well as links professional resources they can use to enhance their internal procedures, and client programs and services.

·         medSask 1-800-667-DIAL (3425). Evidence-based information about medications and medication therapy


Interim Federal Health Program for Syrian Refugees Questions and Answers

Interim Federal Health Program for Syrian Refugees

Questions and Answers

Q1.      What level of medical coverage will the Syrian refugees receive?

The Minister of Immigration, Refugees and Citizenship (IRCC) has designated the Syrian refugees as a public policy group, and therefore eligible for Type 1 benefits under the Interim Federal Health Program.

  • In the case of Syrian refugees, both Government Assisted Refugees (GARs) and Privately Sponsored Refugees (PSRs) would receive Type 1 benefits.

Type 1 benefits include basic coverage, supplemental coverage, and Prescription Drug Coverage.

Basic Coverage includes:

  • in-patient and outpatient hospital services;
  • services of medical doctors, registered nurses and other health-care professionals licensed in Canada, including pre and postnatal care; and
  • laboratory, diagnostic and ambulance services

Supplemental Coverage includes health-care benefits such as:

  • limited dental and vision care;
  • home care and long-term care;
  • services by allied health-care practitioners including clinical psychologists, occupational therapists, speech language therapists, and physiotherapists; and
  • assistive devices, medical supplies and equipment (e.g. prosthetic equipment, mobility aids, hearing aids).

Prescription Drug Coverage includes:

  • prescription medications and other products listed on provincial-territorial  public drug plan formularies.

 

See Attached Annexes that provide Basic Coverage Grid and Supplemental Coverage Grid.

Q2.   How long will the Syrian refugees be covered under the Interim Federal Health Program?

Coverage will be for up to a year, starting immediately upon arrival at point of entry.    

Once a refugee is eligible for coverage under a provincial or territorial health plan, basic health care coverage under the Interim Federal Health Program would cease.

However, the Supplemental and Prescription Drug Coverage would continue for up to one year.

Q3.      Will Syrian refugees have access to mental health services under the IFHP?

All Syrian refugees will receive Type 1 benefits which includes Supplemental Coverage.  Supplemental coverage includes psychotherapy counselling or psychology counselling in a private clinic or addiction centre, for a maximum of 10 sessions. (See Supplemental Coverage Grid).

Q4.   How does IRCC ensure that refugees are able to access registered providers in their new communities?

Prior to settling Government Assisted Refugees, IRCC will ensure that adequate settlement support is in place, including access to a registered health care provider.  

In the case of privately sponsored refugees, sponsors themselves are responsible for determining that adequate resources are available and for sharing pertinent information with refugees.

Information is available on IRCC’s website at www.cic.gc.ca/ifhp for both beneficiaries and providers.  In the case of health care providers, the website includes instructions on how to become registered with the Program, how to determine eligibility and how to submit a claim.

In addition, Medavie Blue Cross maintains a list of registered providers on their website at http://www.ifhp-pfsi.ca so that private sponsors, clients and others stakeholders can readily identify providers in their community.   

Q5.   How do Syrian refugees receive services under the Interim Federal Health Program once they are settled in a community?

 Refugees would seek services from a medical service provider registered with the Interim Federal Health Program. 

The registered medical service provider would then be responsible for seeking reimbursement from the claims administrator for the Program, Medavie Blue Cross. 

Refugees do not pay for such services out of pocket.

Q6.      How many health care providers are currently registered under the IFHP?

Medavie Blue Cross maintains a list of registered providers on their website at http://www.ifhp-pfsi.ca so that private sponsors, clients and others stakeholders can readily identify providers in their community.

The list of providers (http://www.ifhp-pfsi.ca) is sub-divided by province and territory and is current as of October 2, 2015. 

Q7.      If a health care provider is interested, how can they register with the IFHP?

Information is available on IRCC’s website at www.cic.gc.ca/ifhp for both beneficiaries and providers.  In the case of health care providers, the website includes instructions on how to become registered with the Program, how to determine eligibility and how to submit a claim.

Interested health care providers can register by filling out a registration form and agreeing to the terms and conditions.  These registration forms and contact information on how to submit the forms can be found on the Medavie Blue Cross website at:  https://www.medavie.bluecross.ca/cs/BlobServer?blobcol=urldata&blobtable=MungoBlobs&blobheadervalue2=abinary%3B+charset%3DUTF-8&blobheadername2=MDT-Type&blobkey=id&blobwhere=1187212169838&blobheader=application%2Fpdf

A copy of the registration form for health care providers has also been included for information.

Health providers are also able to verify a patient’s IFHP coverage.  This includes accessing a secure section of the provider web portal (https://provider.medavie.bluecross.ca/)  or by calling  Medavie Blue Cross at                           1-888-614-1880 (08:30 to 16:30 in each Canadian zone) to verify a patient’s coverage.

Q8.   What happens with Syrian Refugees who may be staying in temporary accommodations? 

Depending on the number of refugees housed in temporary accommodations, they may receive health care services from teams of health professionals coordinated by the Public Health Agency of Canada at “mini-clinics” supported by resources from the Agency’s National Emergency Strategic Stockpile.   

If there are very few numbers or if more complex health services are required, this would be accessed from providers in the community.  For example those that require hospitalization, or emergency dental services, refugees would be transported to nearby facilities.  In these cases, costs would be covered on a fee for service basis through the Interim Federal Health Program. 

Pharmacy Contracts

IRCC Prescription Drug Program SK

This document is only available to Association members.

Sign-in

What's New

2017-2018 Saskatchewan Pharmacy Letter

The Drug Plan and Extended Benefits Branch are registering pharmacies that plan to participate in the Province's 2017-2018 Seasonal Influenza Program.

More

Updated SMAP Forms and Education

The Ministry of Health will be changing mandatory documentation requirements for the Saskatchewan Medication Assessment Program (SMAP) September 1, 2017.

More
View All